Whether you are a property manager or a landlord, the tenant move-out process can be potentially overwhelming – it requires organization and attention to detail to efficiently run a successful move-out. Streamlining the tenant move-out process can not only help you save time and resources but can also provide better customer service to your tenants. Today, we are going to examine how to make the tenant move-out process run more smoothly and what steps should be taken to ensure a successful move-out.

Advance Preparation

The tenant move-out process begins long before your tenant moves out. Preparing in advance for the move-out will help ensure a smooth transition and avoid any surprises.

  • Have a copy of the rental agreement handy – Make sure you have a copy of the rental agreement readily available so that you can refer to it as needed.
  • Give the tenant plenty of notice – Before the tenant moves out, notify them in advance of the move-out date and any related instructions. If possible, ask them to mark the move-out date on their calendar.
  • Communicate the move-out requirements – You should make sure the tenant is aware of any special instructions or move-out requirements such as disposing of hazardous materials, removing all belongings, etc.
  • Conduct regular inspections – Performing regular inspections throughout the tenant’s stay will make it easier to compare the condition of the property before and after the move-out.
  • Make a list of move-out tasks – Make a list of all of the necessary tasks to complete before the tenant moves out such as cleaning, repairs, etc.

Day of Move-Out

When the move-out day arrives, make sure you are organized and prepared. This will help eliminate any confusion and accelerate the move-out process.

  • Arrive early – Be at the property early so you can cross-check the condition of the unit and verify that all belongings are removed.
  • Take photos – Take photos throughout the move-out process to document the condition of the unit.
  • Verify work orders – Verify that all necessary work orders have been completed and that the property is in acceptable condition.
  • Return the security deposit – Make sure to return the security deposit in the time frame outlined in the rental agreement.
  • Have a forwarding address – Make sure you have the tenant’s forwarding address so you can return any remaining security deposits or other correspondence.
  • Have a final walk-through – Have the tenant join you for a final walk-through of the unit to make sure it is in acceptable condition.

Post-Move-Out Process

Once the tenant has moved out, there are a few more things that need to be done to ensure a successful move-out process.

  • Return the keys – Make sure the tenant has returned all keys, access cards, and other entry codes.
  • Send a move-out letter – Send the tenant a move-out letter confirming their move-out date and any other information you need to include.
  • Conduct a move-out survey – Conduct a move-out survey to get feedback on the move-out process. This can help you identify areas of improvement.
  • Perform a final inspection – Conduct a final inspection of the property to review any necessary repairs or damage.
  • Follow up with the tenants – Following up with the tenants is a great way to ensure you have a good relationship with them. You can use this time to ask any additional questions, offer advice, or provide resources.


The tenant move-out process can be a stressful time for landlords and property managers. By following the tips outlined above, streamlining the tenant move-out process can be made much easier. Preparing in advance, staying organized on move-out day, and following up after the tenant has moved out are all important steps to ensure a successful move-out process. Remember: organization is key when it comes to the tenant move-out process!

© 2020 Rental LLC.

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